- Why choosing Fidusud?
- Confidence, Dialogue, Negotiation and Efficiency
Who are we?
Services for individuals, liberal profession, financial organization, small and medium-sized business or a great company
Fidusud has been managing your litigation for 50 years
Our company was created in 1976 by Paul LEGRAIN and is still managed by the Legrain family. Independent from any financial group, we can proceed with complete freedom and follow our policy line without any external pressure.
Why choosing Fidusud ?
Are you a holder of liberal profession, a financial organization, a small and medium-sized business or a great company ? We help you for:
We deal with your files in 4 languages, according to your preference: French, Dutch, English or German. We can also deal with files abroad.
We apply the « no cure, no pay » principle. We take care of the administrative costs related to the steps we undertake. Fees (percentage on the collected sums) are charged only in case of file settlement.
The collection management in your company can quickly lead to bad relationships with your clients and tarnish your image. To avoid heavy and expensive legal procedures, our collection office proposes a meticulous external follow-up and a personalized service that can prove extremely useful and effective.
We settle most of the files out of court, thanks to our experience based on confidence, dialogue, negotiation and efficiency.
Fidusud, une façon différente d'aborder et de solutionner les problèmes de gestion de contentieux et de créances impayées
Our experience is based on
Confidence
We base our relationships on confidence which is essential to the opening of a dialogue.
We constantly take care to approach the conflict in the most objective way possible and show great vigilance in order to come as often as possible to an amicable settlement.
Dialogue
To be able to claim from a debtor the reimbursement of his debt, we know by experience that it’s necessary to have a constructive dialogue with him, to listen to him, to devote some time to provide him all the information he needs, to make him understand he has to make the necessary efforts to find a solution!
Negotiation
Once the dialogue established, we find an agreement with the interested parties.
We explain to them the situation and the importance to react.
We then try to set up constructive solutions to break the deadlock.
Efficiency
Dialogue and listening generally lead to good results. The amicable settlement often proves to be quicker and less expensive than the legal way. If despite our efforts a debtor seems reluctant to enter into dialogue and fails to honour his commitments, it’s necessary to proceed by way of justice. In such a case, we can follow up the legal steps from A to Z.